Buying a new car, computer or long wished for appliance only to find out that it is a dud must be one of the most disappointing experiences consumers can have. Unfortunately, this happens all too often. Many consumers struggle to get manufacturers to replace or refund faulty products. In many cases the wronged consumer even struggle to find the appropriate person to talk to. However, when appointing lemon law lawyers Los Angeles CA residents can be sure that they will resolve their problems.
Consumers often think that they will be protected by the warranty supplied when they buy a product. However, there are two different types of warranty. Express warranties are those that are supplied in writing by the supplier or manufacturer of the product. Such warranties are often limited and they expire after a stated period. Many consumers struggle to get manufacturers to honour express warranties.
Implied warranties are different. They are not normally in writing but they promise consumers that they will be buying a product that has been manufactured to exact standards relating to safety, performance and quality. Manufacturers accept responsibility for products that do not comply with these standards. Once again, the problem is to get the manufacturer to admit that a product is indeed faulty and that the problem lies with the manufacturer.
Luckily, consumers are not protected by warranties alone. There are federal acts that also protect consumers against faulty products. The Magnuson Moss Warranty Act was introduced in 1975 and protects citizens of all states. Unfortunately these laws are limited to vehicles and a number of electronic and electrical appliances and products. Several states have also promulgated their own consumer protection laws. Some of these laws exceed the protection offered by the federal act.
The various acts protecting consumers require that an effort must be made to resolve disputes before resorting to court. Unhappy consumers must therefore communicate with the suppliers and manufacturers of faulty products. This should preferably be done in writing and copies of all communication must be kept. It is even advisable to keep notes of phone calls and meetings that took place in the effort to resolve the issue.
Consumers seldom attain satisfaction from manufacturers and suppliers. When this is the case, they should hire an attorney that focuses on such cases. A consumer protection attorney will require detailed documentation and will then confront the manufacturer with the facts of the case. In most cases the manufacturer will opt for avoiding negative publicity and will try to settle the matter out of court.
In this type of case it is best to hire a specialist. There are many attorneys that specialize in consumer protection. Simply visit a few of the websites and review the various user forums to find attorneys that have a good record of success. Many attorneys will not even charge unless they win the case for their clients.
There can be few things as disappointing to discover that a coveted new product does not perform as promised, is of inferior quality or that is unsafe. Luckily, consumers are protected and if disputes cannot be resolved, the best thing to do is to get legal help. Most cases are resolved satisfactorily.
Consumers often think that they will be protected by the warranty supplied when they buy a product. However, there are two different types of warranty. Express warranties are those that are supplied in writing by the supplier or manufacturer of the product. Such warranties are often limited and they expire after a stated period. Many consumers struggle to get manufacturers to honour express warranties.
Implied warranties are different. They are not normally in writing but they promise consumers that they will be buying a product that has been manufactured to exact standards relating to safety, performance and quality. Manufacturers accept responsibility for products that do not comply with these standards. Once again, the problem is to get the manufacturer to admit that a product is indeed faulty and that the problem lies with the manufacturer.
Luckily, consumers are not protected by warranties alone. There are federal acts that also protect consumers against faulty products. The Magnuson Moss Warranty Act was introduced in 1975 and protects citizens of all states. Unfortunately these laws are limited to vehicles and a number of electronic and electrical appliances and products. Several states have also promulgated their own consumer protection laws. Some of these laws exceed the protection offered by the federal act.
The various acts protecting consumers require that an effort must be made to resolve disputes before resorting to court. Unhappy consumers must therefore communicate with the suppliers and manufacturers of faulty products. This should preferably be done in writing and copies of all communication must be kept. It is even advisable to keep notes of phone calls and meetings that took place in the effort to resolve the issue.
Consumers seldom attain satisfaction from manufacturers and suppliers. When this is the case, they should hire an attorney that focuses on such cases. A consumer protection attorney will require detailed documentation and will then confront the manufacturer with the facts of the case. In most cases the manufacturer will opt for avoiding negative publicity and will try to settle the matter out of court.
In this type of case it is best to hire a specialist. There are many attorneys that specialize in consumer protection. Simply visit a few of the websites and review the various user forums to find attorneys that have a good record of success. Many attorneys will not even charge unless they win the case for their clients.
There can be few things as disappointing to discover that a coveted new product does not perform as promised, is of inferior quality or that is unsafe. Luckily, consumers are protected and if disputes cannot be resolved, the best thing to do is to get legal help. Most cases are resolved satisfactorily.
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